Fabric maintenance (Fabric-Plus)
Buildings and property are prime business assets that require constant attention to preserve their appearance and value.
Maintaining a pleasant and comfortable environment for the occupants is also essential for employee satisfaction, welfare and productivity.
We offer a support service that relies on planning, rather than one that is simply reactive. This provides more effective and cost-effective way to care for every aspect of a client’s property, inside and out.
Fabric-Plus is a skills driven service that’s integrated into any computer aided facilities-management (CAFM) platform for logging and reporting work on a real-time basis. This pro-active and flexible service delivers a planned maintenance resource which aims to reduce active call-outs by 60-80%
‘Pro-active’ is the key difference. The traditional building maintenance approach has been to react to issues as they arise, based on inspection routines and asset types. This leads to reduced lifecycles and increased dilapidations, poor budgetary control, imprecise cose forecasting and inadequate warranty controls. Asset value is threatened, while staff welfare and the company’s image also suffer.
By integrating the essential skills of our highly-qualified workforce into a robust and pro-active maintenance approach, we put our clients in control of their buildings – and their budget.
Our service
Fabric-Plus harnesses our integrated workflow management methodology to relay contract information and job control to the relevant operatives.
Planned maintenance is scheduled in accordance with agreed standards and specifications, with all information accessible to the client for real-time control and accountability.
Fabric-Plus offers:
- Full flexibility in delivering a planned fabric maintenance model
- Business continuity – no disruption for emergency repairs
- Cost certainty and budgetary control via future planning
- Health, safety and environmental compliance, including the control of sub-contractors
- Specification-led, measureable service delivery
- Asset value retention: the building’s lifecycle is maximised, dilapidations are reduced
Our flexible approach is monitored and controlled by regular reporting and management information. This uses a comprehensive range of KPIs and SLAs for each discipline, guaranteeing delivery, competency and consistency.
We apply our extensive buying power to deliver the best value for clients and reduce the total cost of ownership.
Identifying assets
Fabric-Plus offers the flexibility to identify space types based on their function, rather than by building component.
In a commercial building, the typical assets would be:
Internal assets:
- Front of house/reception
- Executive office and meeting rooms
- Cellular and open plan offices
- Common areas (life lobbies, stairs etc)
- Toilets and washrooms
- On-floor vending and service areas
External assets:
- Roof area
- Low level facades
- High level facades
- Car parks
- External paving and fencing
We base the planned maintenance requirements of external assets on the construction and location of the building.
We define the fabric maintenance of the internal assets on the importance and the specific usage of each area.
As the planned maintenance requirements of the internal assets may vary considerably, as may your priorities for them, we have produced a scale of accommodation standards for them.
Agreed accommodation standards
Our scale of five accommodation standards incorporates varying timescales for inspection, reporting, maintenance and replacement. The system is completely flexible, so our clients can choose which standard to apply, depending on their budget and priorities.
Specific assets can be identified and listed according to the nature of the property and requirements.
Each standard includes frequencies for redecoration and replacement. This allows five-year maintenance plans to be developed and updated on an annual basis, so actual expenditure can be aligned with budgets. The plan helps with CAPEX planning, and is updated on an annual basis to compare the actual spend with budget.
The Norland advantage
Fabric-Plus is founded on Norland’s proven track record in maintaining high quality property assets for leading national and global businesses.
We’ve developed our robust management procedures over many years in hard services, and they deliver exceptional control and best value for building owners and occupiers. We pride ourselves on undertaking all work in a transparent, open-book manner.
We have specialists across every aspect of facilities maintenance in our extensive workforce. They span the complete range of construction disciplines and building experience, from listed buildings to contemporary iconic structures. Whatever the type, size and location of building assets, Norland can provide the relevant specialist or team for every job, working under the management of our qualified team managers to deliver on-time and to budget. All site-based personnel are supported by a central team offering unrivalled technical assistance.
